Covid-19 Pledge

We pledge that Royal Bakoena Lodge will adhere to all Tourism Industry safety protocols for Covid-19 as issued by the TBCSA and updated from time to time.

The protocols set in place cover PPE, social and physical distancing, hygiene standards and practices to ensure safe accommodation and to provide a responsibility to protect guests and staff at the lodge.

Guest Protocols

Rooms & Public Areas

Sanitizers are provided in all rooms and throughout the guest house in strategic locations. Rooms and bathrooms will have non-essential items and all soft furnishings have been removed to meet our cleaning/sanitising and disinfection requirements.

Guests are encouraged to please bring their own toiletries (soap, shampoo etc), although we do provide items .There will be no room servicing every day, a schedule will be sent to you, Rooms will be cleaned in this way to reduce the possibility of contamination. All rooms will be deep-cleaned and sanitized after each check-out.

Guests are to practice appropriate physical distancing when using facilities like the pool, garden and braai area. Our spacious gardens provide ample space to relax and to take walks and even do some bird watching. Prior arrangement for stocking of your bar fridge can be made before check-in (When the SA law allows this will be updated). All items will be sanitized before stocking.

Our staff receive ongoing training and support within their respective roles, staff wear appropriate PPE and sanitise/clean their hands regularly as per guidelines. We have a designated Health and Safety Officer who will ensure that all guidelines are followed.

Trip Advisor Travellers' Choice 2020
TripAdvisor 2019 Certificate of Excellence
The Lilizela Tourism Award 2017
Hotels Combined 2018 Recognition
The Lilizela Tourism Awards

COVID-19 Corona Virus South African Resource Portal

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